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5775 Views 1 Reply Latest reply: Oct 17, 2009 7:25 AM by Ex_Brit RSS
Newcomer 1 posts since
Oct 17, 2009
Currently Being Moderated

Oct 17, 2009 6:23 AM

firewall keeps shutting down, please help!

I keep getting an error message that says "McAfee Personal Firewall Service has encountered a problem and needs to close". Here is the error information:

szAppName: MpfSrv.exe


szModNAme: HWAPI.dll


offset: 00053314

I also keep getting an error message saying that system guards has encountered a problem and needs to close

I'm running these versions of McAfee Software:

Security Center 8.1

VirusScan 13.15

Personal Firewall 10.15

AntiSpam 10.15

Parental Controls 11.15

My System:

Dell XPS M1710
Microsoft Windows XP Service Pack 2

Can anyone help me?

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