1 Reply Latest reply: Oct 17, 2009 7:25 AM by Ex_Brit RSS

    firewall keeps shutting down, please help!

      I keep getting an error message that says "McAfee Personal Firewall Service has encountered a problem and needs to close". Here is the error information:


      szAppName: MpfSrv.exe

      szAppVer: 10.15.102.0

      szModNAme: HWAPI.dll

      szModVer: 10.15.102.0

      offset: 00053314

      I also keep getting an error message saying that system guards has encountered a problem and needs to close

      I'm running these versions of McAfee Software:

      Security Center 8.1

      VirusScan 13.15

      Personal Firewall 10.15

      AntiSpam 10.15

      Parental Controls 11.15

      My System:

      Dell XPS M1710
      Microsoft Windows XP Service Pack 2

      Can anyone help me?