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Please confirm the following;
How is the computer connected to internet (Dsl, cable . . )
Have you made any recent changes to the computer?
Try to run the updated McAfee Virtual Technician from the following link mvt.mcafee.com & post me with the session id .
I have a cable connection, however, i would like to say that my problem has beign solved by doing the following: It appears that I was supposed to have log in with an administrator account in order to continue the update process of MVT. As soon as I've done that, I was able to run it in my standard account with no problem.
Thanxs anyway for your concern:)
Glad that your problem is been resolved.