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I heard a vague reference today to some problem or other with the current update which could feasibly be the cause of your problems which means it should iron itself out by this evening with the next one.
Have you any idea what that mystery "something not being able to be removed" may be?
What previous product(s) did you have installed?
Well, heres hoping its an issue with the update - it seems to attemp twice, then disappear as if it never ran at the moment.
No idea what the 'cant be removed' thing is unfortunately - I was using AVG for a while, but fully removed it before installing VirusGuard.
Well, told it to update itself again a couple of minutes ago, and now its got the update and working fine - seem to be fixed!
That's great, glad it's fixed.