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just try the cleanup tool alone... on all machines and do not re-install.. router needs to be turned off as instructed... once done... reboot all machines as instructed and check.. if you still have issues please post back.
i had already done that, thanks. finally scratched my head again, ran a registry cleanup plus the mcafee virtual technician on the suspect computer (the adm computer). i think it was the mcafee tool that did the trick. despite reinstalling earlier, the registry still had problems in it. shudda thought of that earlier! hope this helps someone else.
Glad to know that it worked.
However its never advised to run any registry cleaners on any machines . In most cases it does more harm than help.
Virtual technician is something that can be ( needs to be) run first off on any issues you see on the McAfee installation.