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We've been told that the newest version uninstalls older versions automatically but personally I still prefer to uninstall via Control Panel, then use the MCPR tool (linked in my signature) and then reinstall after a reboot. That way any corruption is avoided.
During all of that I enable Windows Firewall as a precaution.
It really is your choice. I have a high speed connection so it's pretty fast but for dial-up users I can appreciate that the above could take a while.
Thanks for the quick reply. At what point do you activiate the windows firewall. Before uninstalling mcafee or after using the mcafee download to check uninstallation is done ok, i.e would having the windows firewall up prevent the mcafee uninstall tool from being downloaded? And when deactivate the windows firewall?--after put in new cd and mcafee is downloaded and would this prevent the mcafee firewall from downloading and/or installing properly. I've never used the windows firewall since always used mcafee's so not sure what, if any, problems are ahead.
1. Turn on Windows Firewall
2. Uninstall all McAfee programs through "Add or Remove Programs" in Windows "Control Panel".
3. Use the MCPR tool, see this article: How to remove supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe). This will remove all McAfee remnants from your computer. (you must have Windows Vista, XP or 2000 SP4 to use this tool)
4. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one!
In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming
(If you don't find any, then MCPR has done its job thoroughly).
5. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site.
In your case the new CD, but after registering you will always have the latest version available to download from McAfee's website.
Once the installer gets to the firewall part of the installation, it will turn off Windows Firewall automatically.
Thanks, I'll let you know if all works ok.
Followed what you sent and all worked smoothly. Thanks!
Glad it helped.