3 Replies Latest reply on Aug 28, 2009 3:01 PM by Peter M

    The Java Script Issue on Installation

      Hi
      I havent had this issue but a relative has a problem after downloading his new Security suite.
      The installation removes his old version of mcafee but just gives him the blank screen with the words Label. I had to get him to restore his system to get things up again.
      He isnt too savvy with computers so I'm trying from a long distance to help.
      I have searched and seen what seems to be the resolve for this problem,( cmd and re registering the jscript and vbscript).
      My Question is should he manually unInstall his older version first,after or let the Download remove it.
      He has Vista 32bit

      Thanks