1 Reply Latest reply on Jul 28, 2009 6:17 PM by BalaSGS

    Reinstall after update error

      I have Internet Security Suite 2009 running on a Windows XP SP3 platform. It works fine for a few days then it says that it encountered an error while updating and I must reinstall. I have done this twice now and the message came up again today. Can anyone help me solve this?
        • 1. RE: Reinstall after update error
          BalaSGS
          Hi
          Please clarify,

          What is the version of Operating system you use?
          How do you connect to the internet (DSL, Cable or wireless)?
          Did you have pop-ups or spyware alert in the computer?
          Did you made any changes to the computer in the recent past?

          Steps:

          Run the MVT {http://mvt.mcafee.com/mvt/default.asp} on your computer and post the Session id you get in this thread.
          Update the Windows including optional/patch update.