1 Reply Latest reply on Jul 28, 2009 6:17 PM by BalaSGS

    Reinstall after update error

      I have Internet Security Suite 2009 running on a Windows XP SP3 platform. It works fine for a few days then it says that it encountered an error while updating and I must reinstall. I have done this twice now and the message came up again today. Can anyone help me solve this?
        • 1. RE: Reinstall after update error
          Please clarify,

          What is the version of Operating system you use?
          How do you connect to the internet (DSL, Cable or wireless)?
          Did you have pop-ups or spyware alert in the computer?
          Did you made any changes to the computer in the recent past?


          Run the MVT {http://mvt.mcafee.com/mvt/default.asp} on your computer and post the Session id you get in this thread.
          Update the Windows including optional/patch update.