6 Replies Latest reply on Jul 31, 2009 11:02 AM by SafeBoot

    Exception E0020007 occurred while trying to decrypt the disk

      I have a PC that has been encrypted for a few months and now has problems booting up. It gets past the SafeBoot login screen OK, then gets a black screen with “NTLDR is missing – press ctl- alt-del to restart”

      Should be a nice easy case of doing a manual SafeTech removal, but when I try to do that I get as far as selecting Remove EEPC.

      Then on the screen it says:
      Removal process started
      Opening disk manager
      Exception E0020007 occurred while trying to decrypt the disk

      any ideas would be much appreciated

      kind regards