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if the drive was encrypted, just tell your IT dept do a "restore SBR" with WinTech/SafeTech - , that should fix the problem. If not they can do an emergency boot with SafeTech.
Cool, will do..
But is it normal that when I boot up with a WinTech cd, I get a "Disk Information e002000a" error, when I look at Drive Information ...? :confused:
I didn't authorise myself with the code of the day though - because only our IT guys have access to it, me thinks...
no, sounds like you don't have the right drivers loaded into your PE cd.
switch your HDD mode into compatibility in the bios and try again - don't forget to switch it back though afterwards.
or, load in the right HDD drivers.
Hm, can't find anything in the BIOS that looks like Compatibility mode.. It's a Dell D620 laptop with an 80Gb IDE hard drive.. so I don't think any additional drivers would have to be loaded during boot-time of the PE cd ?
The drive information seems to be missing (e002000a error) but 1 partition is visible.. Not sure whether this is good/useful news sad
I booted the same WinTech cd on an identical D620 and in Drive Info, the following was all filled in :
SBFS Sector Map
SBFS Sector Map Count
and as I said; nothing like this appeared on the first laptop which has the problem .. This didn't turn me into a happy puppy sad do you think there's still a chance to recover anything from that disk ?
switch disks between laptops and see if the problem follows the bios or the disk.
I swapped the disks; when I boot the second laptop with my original (corrupted) disk, WinTech gives the same Disk Information Missing error sad Guess this doesn't sound very hopeful...
I don't suppose it makes much sense to flash the BIOS of the first laptop and try again, right?
no, if the problem followed the disk, the problem is with the disk, not the bios. If the good disk works in either device, then that kind of proves there's something up with that drive.
It's not a seagate momentus with encryption turned on is it by any chance?
No, it's a Hitachi Travelstar - 80Gb SATA