0 Replies Latest reply on Jul 14, 2009 3:13 AM by cstevenson

    SafeBoot USB Keyboard

      I am encrypting a motion computing C5 which is a slate tablet with docking station, When the device is undocked I can get the Tablet pen to work OK and can enter the EE details in using the on screen keyboard.

      When the device is docked the USB Keyboad and mouse not recognised but I can still use the tablet pen and onscreen keyboard to enter EE password.

      I enable Always enable pre-boot USB support(auto otherwise) under General settings, but after reboot the USB keyboard and Mouse worked but the device failed to boot after entering EE details device just freezes black screen with mouse arrow still on screen

      Motion C5 has the latest BIOS
      EE currently on Build 5701 (519-0010)
      Client 5.1.9