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If you go to your port control properties for the policy you are refering too... what shows up under the permissions group for the sound?
Is it set to allow or deny or anything else?
I think Port control is due to go end of life and is superceeded by Device Control. DC is a huge improvement and is already EPO integrated. is there a specific reason why you are using PC?
Set the Sound, Video and Game's controllers option on your port control policy to Unfiltered and this will cure the issue.