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Does the local recovery work on other users assigned to this machine? If so i would try deleting this guys user account from the MEE server and then sync the machine to remove it from the local DB.
Then i would re-create the account and sync and see if it keeps the info the second go round.
Version 5.1.7 has a bug that it always reports "registered for local self recovery". If this is the just an issue of falsely reporting the registration, it is fixed in 5.1.8 (and newer).
Have tried different users
Will update and see if that works
I can only find v 5701
is this a higher version
Thats fixed it