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check your client setting under the general tab, Look for Always enable preboot usb support. See if it is checked or not checked. Try putting the computer in it own container and play with turning that feature on and off and see if your problem goes away. I have seen some computers with that exact problem need the setting turned on. On the flip side, I have turned this feature on and caused the same problem on other computers. Thats why i say test that one computer in it own container.