2 Replies Latest reply on May 27, 2009 9:56 AM by S.FRY

    WebHelpdesk Service Not starting

      We have Endpoint Encryption installed on two Windows 2003 servers. The back up server web interface is present but not working correctly, we get the error:
      McAfee Endpoint Encryption webHelpdesk
      ERROR

      Number db000006
      Title Web Server
      Description Unknown database

      Please report the above error to your Endpoint Encryption Administrator.

      However the primary one is not even getting this far - Any time i try to start the service i get the following error in the SBHttp output file:

      STOPPED: Unable to bind to socket

      Can anyone help with this??