4 Replies Latest reply on Apr 7, 2009 7:11 AM by michal.kucybala

    Problem with 3.1.3.9 EEFF

      Hello,
      After upgrade of EEFF I can't encrypt files and folders.
      I can't even create my local keys:


      When I want to encrypt file there is only info:
      Total number of unchanged items: 1

      When I made diagnostics there is info:
      <file name="SbCe.sys" version="MISSING" size="0" location="C:\Windows\system32\Drivers"></file>

      Regards,
      Mike
        • 1. RE: Problem with 3.1.3.9 EEFF
          when you did the upgrade you probably didn't have enough rights.

          run the exe again but do it under administrator rights.

          UAC is probably getting involved.
          • 2. RE: Problem with 3.1.3.9 EEFF
            I tried to run as administrator. It doesn't help. I think there is problem with package which is created on server side.

            ?<?xml version="1.0"?>
            <scan time="2009-04-06 16:50:21">
            <operating_system_information friendly_name="Windows Vista">
            <operating_system>
            <version major="6" minor="0" build="6001" platform_id="2"></version>
            <service_pack service_pack="Service Pack 1">
            <version major="1" minor="0"></version>
            </service_pack>
            <product_suites>
            <suite value="VER_SUITE_SINGLEUSERTS">Terminal Services is installed, but only one interactive session is supported.</suite>
            </product_suites>
            <os_type value="VER_NT_WORKSTATION">The system is running Windows XP Professional, Windows XP Home Edition, Windows 2000 Professional, or Windows NT 4.0 Workstation.</os_type>
            </operating_system>
            </operating_system_information>
            <computer_information computer_name="KCM">
            <computer system_language="00000415" domain_controller="\\JIMI" domain_name="CORPONET" lan_root=""></computer>
            </computer_information>
            <drive_information>
            <drive root_path="C:\" volume_name="Vista" serial_number="DEE2CEB7" max_component_length="255" file_system_name="NTFS" drive_type="DRIVE_FIXED">
            <file_system_flag name="FS_CASE_IS_PRESERVED"></file_system_flag>
            <file_system_flag name="FS_CASE_SENSITIVE"></file_system_flag>
            <file_system_flag name="FS_UNICODE_STORED_ON_DISK"></file_system_flag>
            <file_system_flag name="FS_PERSISTENT_ACLS"></file_system_flag>
            <file_system_flag name="FS_FILE_COMPRESSION"></file_system_flag>
            <file_system_flag name="FILE_SUPPORTS_ENCRYPTION"></file_system_flag>
            <file_system_flag name="FILE_SUPPORTS_OBJECT_IDS"></file_system_flag>
            <file_system_flag name="FILE_SUPPORTS_REPARSE_POINTS"></file_system_flag>
            <file_system_flag name="FILE_SUPPORTS_SPARSE_FILES"></file_system_flag>
            <file_system_flag name="FILE_VOLUME_QUOTAS"></file_system_flag>
            <file_system_flag name="FILE_NAMED_STREAMS"></file_system_flag>
            </drive>
            </drive_information>
            <user_information user_name="Admin">
            <user is_admin="yes" language="00000415"></user>
            </user_information>
            <install_information>
            <file name="SbCe.sys" version="MISSING" size="0" location="C:\Windows\system32\Drivers"></file>
            <file name="SbCeCd.sys" version="3, 1, 3, 9" size="83936" location="C:\Windows\system32\Drivers"></file>
            <file name="SbAlg00.sys" version="5, 1, 7, 0" size="7472" location="C:\Windows\system32\Drivers"></file>
            <file name="SbAlg01.sys" version="5, 1, 7, 0" size="7728" location="C:\Windows\system32\Drivers"></file>
            <file name="SbAlg11.sys" version="5, 1, 7, 0" size="22992" location="C:\Windows\system32\Drivers"></file>
            <file name="SbAlg12.sys" version="5, 1, 7, 0" size="45040" location="C:\Windows\system32\Drivers"></file>
            • 3. RE: Problem with 3.1.3.9 EEFF
              maybe - export that file from the file group you created for the install package and see how big it is (or look at the properties at least).

              If it's 0 bytes, import it again.
              • 4. RE: Problem with 3.1.3.9 EEFF
                I found solution.
                After upgrade I updated file groups only once.
                Today I do it once again and it updated sbce.sys after this update the package is ok, and everything works fine happy