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When forcing a sync from the server, you are using a different port (5556) rather than the normal (5555) when syncing from the client.
It could be possible that the port is not open. It could also be possible that in your machine settings under Sync you have the option to enable force sync disabled.
Somehow we'd managed to create a duplicate machine name & the original one was no longer syncing. Deleted original one & all ok now. Thanks.