9 Replies Latest reply on Mar 18, 2009 1:59 PM by SafeBoot

    Machine not showing up in database

      One of my client administrators has a machine she installed a new installtion onlast night. It has synced several times with the database but it has not shown up in the database. I looked at the sbclientlog.txt file and their is an entry on each sync that says creating new machien database entry. Since it continues to attempt to create it I assume it hasn't been created yet - Why is not able to create the entry.

      I've searched for orphans and I did a file fine I cannot find this machine in the database. Below is a portion of the sbclientlog.txt file. Any Ideas???

      3/17/2009 4:17:36 PM ------------------------------------------------------------------------------- -----------
      3/17/2009 4:17:36 PM Starting Endpoint Encryption for PC Client Manager (v5.1.7)
      3/17/2009 4:17:36 PM Starting synchronization
      3/17/2009 4:17:37 PM Connecting to database: "sdsafeboot1"
      3/17/2009 4:17:37 PM Address=10.241.32.51
      3/17/2009 4:17:37 PM Port=5555
      3/17/2009 4:17:37 PM Authenticate=Yes
      3/17/2009 4:17:38 PM Starting boot protection installation
      3/17/2009 4:17:39 PM Machine name = NRSPRM-WOODL-P
      3/17/2009 4:17:56 PM Creating new machine database entry
      3/17/2009 4:17:56 PM Group ID=0000016d
      3/17/2009 4:17:58 PM Applying configuration
      3/17/2009 4:17:58 PM Synchronization complete
      3/17/2009 4:39:30 PM Starting synchronization
      3/17/2009 4:39:30 PM Connecting to database: "sdsafeboot1"
      3/17/2009 4:39:30 PM Address=10.241.32.51
      3/17/2009 4:39:30 PM Port=5555
      3/17/2009 4:39:30 PM Authenticate=Yes
      3/17/2009 4:39:30 PM Starting boot protection installation
      3/17/2009 4:39:30 PM Machine name = NRSPRM-WOODL-P
      3/17/2009 4:39:37 PM Creating new machine database entry
      3/17/2009 4:39:37 PM Group ID=0000016d
      3/17/2009 4:39:38 PM Applying configuration
      3/17/2009 4:39:38 PM Synchronization complete
      3/17/2009 4:42:53 PM Starting synchronization
      3/17/2009 4:43:57 PM ------------------------------------------------------------------------------- -----------
      3/17/2009 4:43:57 PM Starting Endpoint Encryption for PC Client Manager (v5.1.7)
      3/17/2009 4:43:57 PM Starting synchronization
      3/17/2009 4:43:59 PM Connecting to database: "sdsafeboot1"
      3/17/2009 4:43:59 PM Address=10.241.32.51
      3/17/2009 4:43:59 PM Port=5555
      3/17/2009 4:43:59 PM Authenticate=Yes
      3/17/2009 4:44:00 PM Starting boot protection installation
      3/17/2009 4:44:00 PM Machine name = NRSPRM-WOODL-P
      3/17/2009 4:44:16 PM Creating new machine database entry
      3/17/2009 4:44:16 PM Group ID=0000016d
      3/17/2009 4:44:18 PM Applying configuration
      3/17/2009 4:44:18 PM Synchronization complete
      3/18/2009 7:50:17 AM Starting synchronization
      3/18/2009 7:50:17 AM Connecting to database: "sdsafeboot1"
      3/18/2009 7:50:17 AM Address=10.241.32.51
      3/18/2009 7:50:17 AM Port=5555
      3/18/2009 7:50:17 AM Authenticate=Yes
      3/18/2009 7:50:17 AM Starting boot protection installation
      3/18/2009 7:50:17 AM Machine name = NRSPRM-WOODL-P
      3/18/2009 7:50:25 AM Creating new machine database entry
      3/18/2009 7:50:25 AM Group ID=0000016d
      3/18/2009 7:50:30 AM Applying configuration
      3/18/2009 7:50:30 AM Synchronization complete
      3/18/2009 8:39:42 AM Starting synchronization
      3/18/2009 8:39:42 AM Connecting to database: "sdsafeboot1"
      3/18/2009 8:39:42 AM Address=10.241.32.51
      3/18/2009 8:39:42 AM Port=5555
      3/18/2009 8:39:42 AM Authenticate=Yes
      3/18/2009 8:39:42 AM Starting boot protection installation
      3/18/2009 8:39:42 AM Machine name = NRSPRM-WOODL-P
      3/18/2009 8:39:50 AM Creating new machine database entry
      3/18/2009 8:39:50 AM Group ID=0000016d
      3/18/2009 8:39:51 AM Applying configuration
      3/18/2009 8:39:51 AM Synchronization complete