5 Replies Latest reply: Jun 1, 2009 8:06 AM by Ex_Brit RSS

    My laptop shuts down during virus scan

      When I run the virus scan my laptop shuts down at some point in the middle of it. I reinstalled McAfee and still have the same problem. Based on looking at other posts here about this problem I downloaded IERegFix and ran it - after a couple of minutes it launches a program called ELNKInst which then complains that it can't find an Earthlink CAB file. I had to kill the program; I tried running virus scan again to see if it worked and it still does not, it still shuts my laptop down.

      Where do I go from here?