Skip navigation
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
3528 Views 5 Replies Latest reply: Jun 1, 2009 8:06 AM by Ex_Brit RSS
Newcomer 2 posts since
May 31, 2009
Currently Being Moderated

May 31, 2009 5:48 PM

My laptop shuts down during virus scan

When I run the virus scan my laptop shuts down at some point in the middle of it. I reinstalled McAfee and still have the same problem. Based on looking at other posts here about this problem I downloaded IERegFix and ran it - after a couple of minutes it launches a program called ELNKInst which then complains that it can't find an Earthlink CAB file. I had to kill the program; I tried running virus scan again to see if it worked and it still does not, it still shuts my laptop down.

Where do I go from here?

Thx

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points