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1544 Views 5 Replies Latest reply: Oct 15, 2008 4:49 AM by paullotion RSS
Newcomer 3 posts since
Oct 14, 2008
Currently Being Moderated

Oct 14, 2008 12:44 PM

Virus issue

Here is my computers specs:

Windows XP pro, service pack 2
2 gigs of ram, Intel quad core processor 2.4 ghz

McCafee version?? I'm not sure. It has been a long time since I've
installed it, but here's what I can find about it.

McCaffee VirusScan Enterprise Version 8.5i

Anti-Virus + Anti-Spyware.

-----------------------------------------------------------------

The virus has shut down my 'on access scanning' and it will not turn back on.
It originally had shut down my access to my Task Manager as well, but I
found a way to re-enable that.

If I re-install McCafee's will it clear this issue up?
I've tried everything that I can think of.

Windows keeps flashing a warning that my computer is infected and I keep
getting a security alert about needing to block some bank trojan.

Any help at all would be greatly appreciated.

:confused:
  • paullotion Apprentice 8,078 posts since
    Apr 13, 2006
    Currently Being Moderated
    1. Oct 14, 2008 5:35 PM (in response to legion)
    RE: Virus issue
    Hello,

    Download Malwarebytes ' Anti-Malware from Here or Here Double-click on mbam-setup.exe to install the application.

    * Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform Full Scan, then click Scan.
    * The scan may take some time to finish, so please be patient.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Make sure that everything is checked, and click Remove Selected.
    * When disinfection is completed, a log will open in Notepad and you may be prompted to restart (see Extra Note below).
    * The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    * Copy & paste the entire report into your next reply.

    Extra Note:
    If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

    The Black Bear

    *Important News for BT/TalkTalk customers*

    BT/TalkTalk dump Phorm spyware, for more information see this article Here , also visit the NODPI website for much more information relating to DPI.
  • vinod_r2 McAfee Mentor 3,126 posts since
    Feb 15, 2008
    Currently Being Moderated
    3. Oct 14, 2008 9:25 PM (in response to legion)
    RE: Results
    Are you ok now?:)

    Regards
    VR
  • paullotion Apprentice 8,078 posts since
    Apr 13, 2006
    Currently Being Moderated
    5. Oct 15, 2008 4:49 AM (in response to legion)
    RE: =)
    Its MalwareBytes who deserve the beers.
    http://www.malwarebytes.org/

    Glad we could help.

    The Black Bear

    *Important News for BT/TalkTalk customers*

    BT/TalkTalk dump Phorm spyware, for more information see this article Here , also visit the NODPI website for much more information relating to DPI.

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