1 Reply Latest reply on Mar 11, 2009 9:13 AM by tegsan

    Help me.Error code:: Unable to locate boot code image host file

      I installed SafeBoot Client in my Acer Power S01 laptop,.It seems perfectly because synchronization and encryption completed successfully.When I restart the machine,It can not start,only displays a black screen after bios LOGO. I've just reinstalled the operating system before I install SafeBoot.

      2009-3-4 15:38:01 Starting SafeBoot Client Manager (v5.1.2)
      2009-3-4 15:38:01 Starting synchronization
      2009-3-4 15:38:02 Connecting to database: "HHTG-SAFEBOOT"
      2009-3-4 15:38:02 Address=192.168.221.19
      2009-3-4 15:38:02 Port=5555
      2009-3-4 15:38:02 Authenticate=Yes
      2009-3-4 15:38:07 Starting boot protection installation
      2009-3-4 15:38:09 Machine name = HTGZ-XUAN
      2009-3-4 15:38:23 Creating new machine database entry
      2009-3-4 15:38:23 Group ID=00000002
      2009-3-4 15:38:47 Machine ID=0000020b
      2009-3-4 15:38:51 Error [e0040008]: Unable to locate boot code image host file sectors
      2009-3-4 15:38:51 Applying configuration
      2009-3-4 15:38:51 Synchronization complete

      Pls help me ,thanks!
        • 1. C: partition is compressed
          The reason for this error message is that the root of the C: partition is compressed. Once you uncompress it (just the root folder, the rest may remain compressed), the encryption process should start to kick off.

          By the way, if you enter the error code into the McAfee knowledge base (located at http://mysupport.mcafee.com/Eservice/templatepage.aspx?sURL=3), you'll receive sometimes a useful article (most of the times only an error code listing with the text of the error message only and no explanation).

          This one belongs to those, where you'd also have found the solution.