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If it worked fine prior to defrag, then yes, most likely the tool has done something bad. Most likely it moved SafeBoot.fs which is forbidden (and SafeBoot.fs is locked by the OS to prevent it being moved).
Your IT department will have the tools to recover the machine. Just get them to either restore a safe original MBR, or remove/decrypt the protection and start again.
thanks for your answer.
You mean that i must first restore/deycrypt the volume and then reinstall Safeboot and encrypt the volume?
Is it possible to restore the mbr with the Safetech Tool?
your IT department will know how to fix this problem - it's not something you, as an end user should have to do.
i don´t have it department! personal use!
I also had this problem on one laptop. I've found a solution in changing the following BIOS setting:
HDD Translation Mode from "Bit shifted" to "LBA-assisted". More technical information about these translation modes: http://www.dewassoc.com/kbase/hard_drives/drive_size_barrier_limitations_2.htm
with version 5.1.7 I found that when creating a new installation set exclude the fileset "EEPC51 Option: update the number of sides reported in the OS boot sector" and under General>Miscellaneous> check "enable bootdisk compatibility."