Hi, I hope this is the right place to post this, if not, very sorry. Anyway my dad got an email from "Mcafee" I guess, and It's actually from winferno.com, I've been looking on google, it says it associates with McAfee but I don't see anywhere on McAfee's site where it talks about it. So my dad bought that 2008 update for McAfee, from this Winferno, it also installed this PC Confidentialty for an additional 10$, so it cost 70$, he has the receipt, I can post it when I get home if need be..but the problem here is, I noticed it when I got home, its got loads of spyware, it changed my homepage and saying I'm terribly infected and all that jazz..I know its a scam, and I keep getting popups, and in the bottom right where my icons are, there are 2 new ones constantly blinking telling me im infected, I guess what I'm asking is...does anyone know about winferno? I used search on forums, I couldn't find anything, any help at all on this would be great..
PC Confidentialty, which may be the cause of your home page change, is not our product so can't help you with that. McAfee carries a 30-day money back guarantee for products purchased directly from McAfee but you will have to deal with Winferno for anything purchased through them.
I believe that they have a sales agreement to sell McAfee products, but that is all I know.
Further guidance can be obtained from McAfee Customer Service at 1-866-897-9325 press 4 then 0 between 8am and 8pm Central Time.
ex brit, I really appreciate all the help, thank you! all of those programs got rid of ALOT of bad things, im using spybot, ad-aware, SUPERantispyware, spyware blaster, + mcafee virus scan, ran them all but this icon won't go away, and spybot locks it down anyway, cuz its obviously bad, but i can't get rid of it, i've ran every scan, any ideas? also it does a little popup, shown in the picture, which i think just slows down comp + its annoying