1 Reply Latest reply on Nov 22, 2017 3:02 PM by marcd

    Why am I asked to verify my sign-in each time I login?

    johnam

      Each time I login, I have to get an email verification to confirm access.  Is there a way to get around this?

        • 1. Re: Why am I asked to verify my sign-in each time I login?
          marcd

          Hi Johnam,

          In this case, it would be really important you specify to us which browser you are using along with True Key. I know for example that the Edge browser has settings that will delete all cache upon exiting the browser including needing to re-authenticate yourself. In the other hand, it is possible that if you are using the Edge browser, that this machine has not been trusted yet. If the issue is not covered by all this, please send me an email to "truekeysupport@mcafee.com" and I can try to isolate the problem further.

          Thanks,

          Marc D.