6 Replies Latest reply on Nov 17, 2017 10:03 PM by catdaddy

    Constant crashing in iOS11

    bertti

      The truekey iOS app used to work very well, but now it crashes every single time I click on the Safari extension to login to a site. I uninstalled the app and reinstalled it but it’s still crashing. I contacted support and they said they will look into it and produce a fix, this was around 5 weeks ago and I am still unable to use the app. I contacted them again recently through online chat and was told to be patient and that support will fix it! The fact it has taken them this long to attempt to find a fix makes me question how secure is it really. Another thing is surely there should be a logging/debug feature with this app so they can determine exactly what’s causing it to constantly crash.