1 2 3 4 Previous Next 32 Replies Latest reply on Nov 3, 2017 10:44 AM by carles

    False Artemis!01A1737C1F6C

    carles

      Hi,

       

      We are facing some false positive issues in the software we develop. Here is a link to download a sample installer and also individual content:

      Downloads removed until McAfee deems them safe.

       

       

      We think this could have been caused by the use of an EXE protector/packer/antidebug/anti-tampering

      Unfortunately we can't stop using it for security reasons but we digitally sign all the installers and files, so we hope you can whitelist our digital signature, since this is causing many reputation issues to our company and negatively affecting to our relation with customers.

       

      Here you have links to the report of both files on VirusTotal:

      https://www.virustotal.com/#/file/f221e67a88d8b72dae0901e22356a5e5231485f8f40679 1e0895fbe63e8199b8/detection

      https://www.virustotal.com/#/file/afc4aff64a02d2f697d8ca413984524524c819a4667d9a ce9bfed45ed589ecfe/detection

       

      We have reported the problem to McAfee several times by email as suggested in the website, but we got no response. The problem persists and I believe that there should be a solution to this.

       

      Thank you very much in advance.

      If you should need any further details or contact information, please do not hesitate to contact me.

        1 2 3 4 Previous Next