Are these new sensors or are they already connected to a management server?
If they are existing sensors have you wiped them using the factory-defaults CLI command?
What cable are you using to connect to them? Is it the cable that shipped with the sensors?
Do you know what software version the sensors are running?
Are you using a Serial to USB adapter? I have seen these fail horribly on M Series Sensors.
Also, from this pic it doesn't appear that the sensor has fully booted yet either. Does it ever reach login prompt?
1-. No, they aren't new sensor and just one of both is connected to management server but it can't reach it... the other one is only configured but no conected to the management server
3.- The cable is DB9 to DB9 conected to an HL340... I suppose that is that was shipped whit the sensor... Is tagged with "IPS McAfee"
4-. No, I don't know what version are, I'm new here and via console I can't read any version info.
Hello, Yes, it is. Is an HL340 USB to RS232
Nop, It doesn't reach the login prompt
Do you have a computer with a serial port that you can use instead of using the USB adapter?
Yes, I have one with serial port... I thought it yesterday, so i'll try today connecting it directly to the IPS and I hope it works
Let us know what happens.
If it still doesn't reach login prompt, check the front of the sensor for any amber lights, it might be having other issues at boot up.
It works!!!! Thank you very much, It were the USB adaptator, so now we can reach the promp and login.
Awesome, glad it was as easy as the adapter.