0 Replies Latest reply on Jul 17, 2008 12:47 PM by exbrit

    Uninstall Steps for VirusScan Mobile

    exbrit
      Uninstall Steps for VirusScan Mobile

      1. Stop both the Real-time & Message Scan services by unchecking the boxes under Scan Options.

      2. From the Main menu, select Start | Settings.

      3. Select Remove Programs.

      4. From the displayed list, select McAfee VirusScan Mobile, then click Menu | Remove.

      5. You are prompted to verify that you want the program permanently removed. Click Yes to continue or No to cancel.

      If VirusScan Mobile uninstalls normally, no further action is required. However, under certain circumstances, the program may not uninstall normally. If this occurs, a screen displays informing you that you must restart the device. Click Yes to restart your device.

      If, for any reason, the above fails.

      Download this freeware registry editor for Windows Mobile
      http://files.filefront.com/RegEditSTGcab/;6656188;/fileinfo.html

      Once it is installed (on the phone), these are the steps

      1. Remove the McAfee registry: HKLM/Software/McAfee

      2. Reboot device

      3. Remove folder: Program Files\McAfee VirusScan Mobile

      4. Reboot device