0 Replies Latest reply on Jan 22, 2009 2:35 AM by michal.kucybala

    APPCRASH Explorer.exe

      Hello,
      I have problem with EEFF (Content Encryption), after installing it on 3 different Windows Vista explorer.exe sometimes crushes sad (Device Encryption work fine)

      Problem signature
      Problem Event Name: APPCRASH
      Application Name: Explorer.EXE
      Application Version: 6.0.6001.18000
      Application Timestamp: 47918e5d
      Fault Module Name: SbCeDesktopIntegration.dll
      Fault Module Version: 3.1.2.10
      Fault Module Timestamp: 494268ce
      Exception Code: c0000005
      Exception Offset: 00017c3e
      OS Version: 6.0.6001.2.1.0.256.6
      Locale ID: 1033
      Additional Information 1: 40d4
      Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
      Additional Information 3: 40d4
      Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79
      Extra information about the problem
      Bucket ID: 1099758029


      On one laptop explorer.exe crushes all the time (I need to only open any window), on other it crushes in random time (sometimes everything works fine, sometimes not, at this moment I can't say what can be the reason).

      I ask McAfee support but I didn't recive any solution, I want to ask if anybody has problem like me (please check Problem Reports and Solutions and explorer.exe)

      I have newest version build 5500 and I have tried many times to create install set.