1 2 Previous Next 17 Replies Latest reply on Oct 11, 2017 12:29 PM by svetlana

    Where is the promised ability to download PasswordBox data?

    passwordboxuser

      In 2015 it was announced that TrueKey would replace PasswordBox in 2016 and that my lifetime subscription would be converted to a monthly fee.

      At that time we were told that we would also be given an opportunity to download our data if we didn't want to use TrueKey.

      2016 came and went and there was no communication.

      In June of this year, I opened a support ticket to find out how to download my data.

      It was ignored.

       

      After almost 2 years of silence, we are now given 1-month notice before our data becomes unavailable.

       

      What happened to the option to download our data?

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