3 Replies Latest reply on Sep 22, 2017 8:11 AM by niraj.shah

    True Key Keeps Logging out / locking / closing

    gabannerman

      I have to log into true key multiple times a day.  Whenever I close my laptop screen, or leave it alone for more than 15 minutes or so, I have to log in.  I keep the program minimized, and the option to lock out is set for 7-days.  Also, instead of using my face, it randomly requires me to enter my master password.  Occasionally it will use my face, but the password request seems to come at random. 

       

      I seem to be spending more time repeatedly logging into true key, than I would if I just use my browser to store passwords for all of my sites.  Is there an easy fix?  Or is this just poor design?