2 Replies Latest reply on Sep 4, 2017 3:33 PM by esty

    Need auto-renewal refund. How can I request this? :(


      I didn't realise that auto-renewal was switched on, so renewed manually for £59.99. The auto renewal has also gone out of my account (£89.99 for the same time period. Rip off!) And now I see the same product on offer for £31.99! So I'd like my two higher figures refunding and will buy at £31.99, but I cannot find a real person, email, livechat, anything for help other than vague support pages which do not help my situation. Any advice/ pointers, please? Can't afford to lose this money. Cheers