Did you follow up with the McAfee Consumer Product Removal Tool (MCPR) after removing from your Control Panel/Programs and Features? Please read ; How to remove McAfee products from a PC running Windows (TS101331)
Next Follow these Guidelines ;
Hope this helps....
I purchased from AMEZON ON LINE SHOPPING your TOTAL Protection ANTIVIRUS in form of CD during the month of July 2017 which was valid for THREE YEARS . When I started down loading the TOTAL Protection ANTIVIRUS it was NOT getting installed and was consuming hours together for Installation. Ultimately, it did not get installed and now my PC is without any antivirus , so, I decided to pay on line and get one Year subscription at least to overcome the situation.
I paid on line sum of Rs 1040/- through debit card. ( Scanned copy is enclosed herewith for your ready reference). I am sorry to inform you that I sis not got any feed back from your office.
In view of this, I am in dilemma .
Could you please advise me how to proceed further in matter
Await your quick response.
With Kind Regards
Chartered Engineer & Approved Valuer
Personal Phone number/Address/Personal Email Address
Hello again and thank you catdaddy for your response. I have not tried the MCPR since I didn't dare to install McAfee until I had a possible solution to the problem.
Based on your suggestion I have now tried the TS100342 solution to begin with. The program checked my PC and said it was ok to install. I installed the latest version of McAfee Antivirus Plus after rebooting the computer and it's working.
McAfee now appears in the Add/Remove Program list and the control panel accepts changes made by me. I can not choose what parts I want installed but the WebAdvisor could be uninstalled from the Add/Remove Program list. Perhaps this is a version issue.
The computer is now, after many, many... many... attempts, working as it's supposed to. I thank you again for your suggestions and the answer to the problem.
Best regards, Stefan.
I am glad to hear that you got your issue resolved. If you still need to install your
Simply click on the inserted link and do so.
All the very Best,
I am locking this discussion as it has been marked 'Correctly Answered by you.
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