0 Replies Latest reply on Aug 31, 2017 4:50 AM by mc4martyc

    Endpoint Security Upgrade Task failing


      Hi all

      I have used the upgrade assistant for ENS and created the deployment task etc.

      I have tried on a few test machines now and keep getting "Error Occurred while installing EUA_AUTO1000"

      This message is within McAfee Agent Monitor.

      When I go back to ePO and look at the Server task Log and drill down it states "Product "EUA_AUTO1000" installation failed, reason "Unknown Error""

      Helpful I know.

      I can't see anything flagging up in event viewer, and cannot find any installation logs.


      Has anyone got any idea as I'm getting nowhere fast.

      This has happened on both 10.5.1 and 10.5.2


      Many thanks