1 Reply Latest reply on Sep 4, 2017 6:43 AM by shridharsr

    Managed mode - GUI ID

    amarsaioli

      Hi,

       

      i have my EPO Svr and many others systems Managed ->

       

      But this system does not appear

       

      So, i connect on host client and found this after a lot of searchs.

       

       

      I belive this is the problem.

       

      thanks in advance

       

      Mensagem editada por: andre Marsaioli

        • 1. Re: Managed mode - GUI ID
          shridharsr

          Unmanaged means client system is not communicating to ePO server.

           

          Suggest you to try the below steps:

          1. try to ping ePO server from client system

          2. try telnet on port 443 and 80

          3. Share the agent log from client system

           

          check if you have duplicate system in ePO system tree with the same system name