0 Replies Latest reply on Aug 17, 2017 4:59 AM by vinodcm

    McAfee encrypted Laptops cannot start after windows update

    vinodcm

      We have several pool laptops used on our development network, running stock windows 10.
      On 2 of these laptops, the automatic "windows update" has installed the latest windows 10 creators edition and now fails to restart.

       

      The McAfee ePO console shows both laptops are runing the following:-

       

      Installed Products  Drive Encryption 7.2.1.16, Drive Encryption: Windows 7.2.1.16, McAfee Agent 5.0.5.658, VirusScan Enterprise 8.8.0.1804

       

      I have tried:
      + "Startup repair", but it is unable to fix the problem.
      + "Go back to the previous build", but this is unable to roll back

      Do you have any other suggestions or will I need to do a clean re-install ?