No response ???
Kindly reply. I desperately need help for this access issue.
Verify that the user that the ePO Application Service (Tomcat.exe) is running as has permissions to the evidence share. Generally tomcat runs as system which would be the ePO server computer object but can be changed so verify the user then verify the permissions to the share.
Thank You Jhall2, your answer worked like a charm.
After putting local account named SYSTEM in NTFS security permissions with Full Control, I am now able to view and download evidence files.
Thank you once again.