1 Reply Latest reply on Aug 18, 2017 1:10 PM by marcd

    After McAfee LiveSafe renewal, True Key is locked to 15 Free Logins .... strange ?


      Before my renewal, I had plenty of Logins within True Key, and was able to add/delete more.

      After doing my LiveSafe license renewal this July, I  discovered that True Key is no more accepting new Logins to be added, and shows a message on top "Freemium - 0 logins left"


      What is going on ?

      Is True Key no more included in the LiveSafe license (but it should according to the product description) ?

      Is there a malfunction, or, bad License synchro, in between the two components ?


      A small help will be appreciated,