Thanks a lot!
I do not see the above though I do not get viruses found so cannot test that. My CPU stable
I cannot reproduce either, however we will observe what the Senior Techs have to say and report back.
What cpu is the laptop running? What virus was found
I have the same problem with CPU usage. I thought it was related to a driver problem, but I have found if I turn off Real-Time Scanning the problem doesn't reoccur. It seems to happen periodically for no apparent purpose. It started about 5 days ago. I too can solve it by rebooting, but that is hardly the answer. I am running Windows 10 x64 on a HP Spectre i7.
I need to solve this or I am going to have to change to another A/V.
Am on Windows 10 Creators Update and couldn't see either of these issues. Could you please list out the applications that are having the problem? Also help us with a screenshot on the issue after Virus detection if possible
OK let me see what I can tell you. This has only started in the last 7 days - I have been using McAfee for years - so think it must be related to a recent update. I am not even sure when LiveSafe was downloaded, but my subscription renewed earlier this month and it may have been then.
I don't believe it is related to a virus detection. I don't know what triggers it, but about twice a day , when I have real-time scanning on, my CPU, Disk and Memory go up to about 99% - which makes any investigation difficult as I can hardly even get the task manager open. When I do get it open the only things that appear active (in terms of high CPU and disk) are McAfee Real Time scanning and a windows system process.
I am running LifeSafe 16.0.1 - can't find the build info.
It is a HP Spectre i7 laptop running Windows 10 x64 version 1607 - I have not yet updated to the Creators Version.
In terms of applications that would be running it varies but these are the core apps I use all the time -
Office 365 (2016) - mainly word and excel
Symantec desktop encryption
Hope that helps