I have 2 legacy machines that still run Windows Vista (software compatibility problems). Having taken up a (so called) unlimited licences option with LiveSafe on my Windows 10 machines, the McAfee protection on the 2 Vista machines has expired.
On the desktop PC: running the LiveSafe installer triggers a Blue Screen Of Death (BSOD), the error message of which is unreadable as it only appears for a few milliseconds. This is entirely repeatable.
What I have tried:
I have tried running the McAfee Virtual Technician. It is not clear whether it is the installer or the technician itself that does not work. The only evidence is a box headed "Virtual Technician" which is otherwise blank except for a green square moving from left to right and back again ad infinitum (or probably would have been ad infinitum had I not got fed up watching it for 4 hours).
On the laptop PC: running the LiveSafe installer at first appears to operate, in that it uninstalls the previous McAffee security centre. A message then pops up requiring you to log in as an administrator when the PC reboots and it says that the installation will continue once you have done so. Once one logs in as an administrator - absolutely nothing happens. Not a thing. Trying to access the LiveSafe installation files on the Internet only takes me to a site that wants me pay again. I could not access it the same way as the link to the subscription verification had gone with the uninstallation.
What I have tried:
I restored my original installation from my backup and tried again. On this occasion, I saved the installer file before I ran it. Running it instantly triggers a BSOD, again the error message is unreadable as it only appears for a few milliseconds. In addition, the laptop is rendered unbootable as well, requesting a Windows repair disc (OEM windows do not come with a Windows repair disc), which means yet another restoration from my backup . This is also repeatable after multiple restores from the backup. What I can't figure is why it nearly worked once and then repeatedly BSODs with an identical hard disc build.
I also need to install LiveSafe on a Windows XP machine, again for software compatibility reasons, but no one here can figure out how to do it. Again the original McAffee software has expired with the transfer to LiveSafe.