1 Reply Latest reply on Aug 8, 2017 2:38 PM by Moe Hassan

    Registered Servers - Active Directory

    nicholas.klebs

      When I try and register an LDAP/AD server and click 'Test Connection' I get the following results:

       

      • If I check the box "Use SSL" I get an error "Unable to communicate with the LDAP server.  Verify the settings you specified are correct."
      • If I uncheck the box "Use SSL" I get an error: "Unable to authenticate with the LDAP server.  The server requires SSL connections.  Enable SSL and retry."

       

      I saw this question posted in the Community (stole the verbiage because it is the same issue) from a few years ago.

       

      Anyone have suggestions or anyone run into this?

       

      The Domain resolves correctly, the ID I am using to make the connection has the correct password.

       

      Seems like the connection is rejected if I choose SSL, but if I don't choose SSL I get an error indicating it is required.

       

      Could this be related to certificates?