What is the patch level of the McAfee VirusScan on your system? You need to use Patch 9 for VirusScan 8.8i as that is supported. You need McAfee Agent 5.0.5 or 4.8.0 Patch 3 if you use them.
Below is the list from McAfee that explains what is supported with 1703.
hey if i am using version 5.0.4 how can i add in my epo the version of 5.0.5 ?
it happening to me in all of the agents on the client:
* Mecafee DLP endpoin
* Mecafee endpoint security threat prevention
* Mecafee endpoint security
* Mecafee endpoint security Web control
You can either use the ePO software manager to add agent 5.0.5. With any new version, I usually add it to the evaluation branch and configure tasks to deploy from there. This way you can test it on select systems before deploying to all your systems. Another option, is to use your grant number and to manually download the packages and import them into your ePO repository.
well thanks alot ill try that