2 Replies Latest reply on Aug 2, 2017 12:50 PM by vmnit

    Microsoft Product Updates hang with Threat Prevention enabled

    vmnit

      Has anyone seen issues with Microsoft Update for Office applications with McAfee ENS10.5.1 Threat Prevention? It is pretty strange, but I'm seeing this on some of our Macintosh users and when you disable Threat Prevention, the updates would complete within seconds. When Threat Prevention is running, a basic update can take 50+ minutes, and VShieldScanner is using all the CPU cycles doing some sort of scan.

       

      I have exclusions for our Macintosh systems as well, for Office apps and all the recommended folders.