3 Replies Latest reply on Jul 31, 2017 2:07 AM by eddyx_chu

    DLP Monitor 11.0.0\Apply Network Communication Rule to policy failed.

    eddyx_chu

      Hi Guys

       

      Version:

      extension

      Data Loss Prevention 11.0.0

      DLP Appliance Management 11.0.0.135

       

      DLP Monitor VM 11.0.0

       

      Problem description:

       

      When I create a Network Communication Rule and try to apply to policy, encountered an error like below

      applied_failed.png

       

      Rule settings:

      rulesettings.png

      rulesettings1.png

       

      What I tried:

      1, Applied other rules are good like Web Protection and Email Protection rule, they are good;

      2, Tuning the Backward Compatibility to version 11 and later;

      3, Audit log error:

      auditlog.png

      4, Found below error in orion.log

      2017-07-25 11:16:39,259 ERROR [http-nio-8443-exec-135] action.PolicyAssignmentActions  - Failed to assign policy:My Default DLP Policy with ID:0c70349e-d4c6-4d1f-b5dc-c63a2039ae5a. Error:Failed to Apply policy:My Default DLP Policy with ID:0c70349e-d4c6-4d1f-b5dc-c63a2039ae5a. error: No enum constant com.mcafee.dlp.protocol.LogicalOperator.FROM.NETWORK.OR

      java.lang.Exception: Failed to Apply policy:My Default DLP Policy with ID:0c70349e-d4c6-4d1f-b5dc-c63a2039ae5a. error: No enum constant com.mcafee.dlp.protocol.LogicalOperator.FROM.NETWORK.OR

       

           Assuming the issue was cause by below selected condition, have tried other conditions but failed as well.

       

      Attached complete orion log