2 Replies Latest reply on Jul 17, 2017 4:23 PM by marcd

    Cannot locate my True key premium code after purchasing LiveSafe

    iceye2072

      I have bought the Mcafee LiveSafe under the impression that it would provide me a premium code for TrueKey. Yet I cannot locate it where it I supposed to be. After contacting custom service, they said my region, China, does not support this service, so apparently, the code does not exist in the account. But strangely I have no problem in using TrueKey with my Microsoft Edge in China. Since I primarily buy Mcafee for this product, Can I get this code, promised by Mcafee advertisement, albeit I am in China?