3 Replies Latest reply on Jul 15, 2017 2:40 PM by Jon Scholten

    Webgateway not forwarding credential authentication

    luiz.h.guimaraes

      Hello Guys,

       

      I  need some help with a very specific problem. Hope someone can help me.

      When my local users try to access internal web applications, hosted in local servers (using ssl), WBG appliance (7.6.2.X) return a handshake SSL error.

       

      Most of all these applications request authentication. I don´t know why, but when the request goes over webgateway, it does not repass the authentication popup (Or even try to autheticate using the NTLM credencials).

       

      I did a lot of tests, and the only problem that I see is the webgateway returning a problem with "SSL Handshake". But when I repeat the test (Trying a direct connection, without using the proxy), all goes fine.

       

      These internal servers are hosted with Apache, most using htaccess authentication. Unfortunately I don´t have access on these server to make a better troubleshooting.

       

      Even after put these servers / hosts in the Whitelist, the problem persist. I´m really don´t know how to try to solve / fix this.

       

      Someone has a good idea?

       

      Thanks in advance,

      Luiz Henrique