Disable the real time scanner and in quarantine area restore the file and zip it as shown in the link with password infected. Send it to the address mentioned and post the analysis id number your immediately get here. If no action in 3 days post back and I will escalate it.
Oh re-enable Real time scanning
Could you please provide your Analysis ID#? Which we can escalate on your behalf to McAfee Labs, if needed.
Could you please explain in idiot terms where I can find this?
Found it. I think this is what you need.
Analysis ID: 10387149
I will escalate on your behalf.
We should hear something in short order.
I just recieved the following correspondence back from McAfee Labs ;
Detection has been suppressed for the below file:
MD5 - 9f887d7a11ad7cf80ceca1ab33781d4a
Could you please confirm that your issue is resolved?
All the Best
That's fixed it.
Thank you very much for your heip.