1 Reply Latest reply on Jul 12, 2017 11:18 AM by jhall2

    "EEPC has been corrupted" and encryption cannot be removed

    andreminic

      Hi,

      I have a corporate Dell E7250 laptop and the other day I got a black screen with the message "EEPC has been corrupted" (it was only this message on the black screen) and was not able to boot the laptop.

      When I went to IT support they said it was a problem with the Mcafee and wanted to replace the drive but I need the local data I had on it.

      When the IT support is trying to remove the encryption, the following error message appears:

      "file system not found / to use this drive partition has to be formatted"

      The drive is a 2 yr old SSD.

       

      Anyone has any idea on how to proceed to recover the data?

      Thanks