5 Replies Latest reply on Jul 11, 2017 12:04 PM by mmcdonald

    McAfee Agent on Oracle Linux 7.2

    mmcdonald

      I have a Oracle 7.2 Linux box that I have installed the McAfee Agent on manually and I cannot get it to communicate with the ePO server.  Port 80 was opened on the Linux server firewall, so I am told, but still not talking.  I have installed it before and it worked fine on other machines.  I can ping from the ePO server both using the Linux server's IP and DNS Name.  Not sure where to go from here..

        • 1. Re: McAfee Agent on Oracle Linux 7.2
          Hayton

          Moved to Business --> Endpoint Security --> Mac & Linux Products for attention

          • 2. Re: McAfee Agent on Oracle Linux 7.2
            aarmstro

            The ports required for agent comms are configured in ePO - Server Settings - Ports

            Comm errors would be in logs - log dirs differ depending on agent version

             

            4.8.3 - would be min req if you intend installing VSEL 2.0.3 - Agent logs are in  /opt/McAfee/cma/scratch/etc/   main log is called "log"

            5.0.3  - would be min req if you intend installing ENSL 10.2.0 and then its Patch 1  - logs are in /var/McAfee/agent/logs  - main log is masvc_<machinename>.log  

             

            Before introducing other products to the system though - please make sure the agent is talking to ePO  - this handles updating and scheduled tasks for installed products so if this is not working then update e.g. for VSEL/ENSL won't work.

            • 3. Re: McAfee Agent on Oracle Linux 7.2
              mmcdonald

              The problem I am having is that the agent on the Linux server is not talking to ePO.  I have made sure that the firewall on the Linux server has the ports open listed in ePO.  I know the agent uses port 80 and it is open in and outbound.  The agent service is running on the Linux service and I have verified this.  I have not installed anything else on the machine because I cannot seem to get the agent talking to ePO.

              • 4. Re: McAfee Agent on Oracle Linux 7.2
                aarmstro

                What version number is it??

                Did you use the install.sh downloaded from ePO and then install manually??

                • 5. Re: McAfee Agent on Oracle Linux 7.2
                  mmcdonald

                  It is version 5.0.2 and I installed it on Oracle Linux 7.2 Server

                  I did use the install.sh downloaded form ePO and installed manually.