0 Replies Latest reply on Oct 2, 2009 8:51 AM by bambus

    FTP pull from McAfee failing

      Our Scheduled FTP pull from McAfee is failing :mad:

      We currently have ePO 3.6.1 and ePO 4.0 Patch 5 servers, both with the same firewall rules applied. The ePO 3.6.1 server can happily pull FTP and HTTP, but the ePO 4.0 server fails on FTP.

      The Server Task log reports;

      Failed to download file catalog.z from site ftp.nai.com:21, error code 10054 ( An existing connection was forcibly closed by the remote host.

      I can open FTP session from the server and can connect to McAfee, its just the task that fails. When running the Source Site builder and testing the credentials for the FTP pull, using either the Anonymous or FTP authentication, the test fails with "Credentials are incorrect".

      What are the credentials?

      Thanks
      Steve