0 Replies Latest reply on Sep 17, 2009 5:13 AM by Mataes

    Problem with Update 4.0p5 to 4.5

      Hi.
      I try to update my ePO 4.0 with patch 5 to ePO 4.5, but at the end of installation it has an error.
      EPO450-Install-MSI.LOG
      MSI (s) (F0:BC) [13:35:45:231]: Note: 1: 1708
      MSI (s) (F0:BC) [13:35:45:231]: Transforming table Error.

      MSI (s) (F0:BC) [13:35:45:231]: Transforming table Error.

      MSI (s) (F0:BC) [13:35:45:247]: Продукт: McAfee ePolicy Orchestrator -- Сбой операции установки.

      MSI (s) (F0:BC) [13:35:45:247]: Attempting to delete file C:\WINDOWS\Installer\a398e.mst
      MSI (s) (F0:BC) [13:35:45:247]: Cleaning up uninstalled install packages, if any exist
      MSI (s) (F0:BC) [13:35:45:247]: MainEngineThread is returning 1602
      MSI (s) (F0:0C) [13:35:45:247]: Destroying RemoteAPI object.
      MSI (s) (F0:10) [13:35:45:247]: Custom Action Manager thread ending.
      === Запись журнала остановлена: 16.09.2009 13:35:45 ===
      MSI (c) (2C:B4) [13:35:45:294]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
      MSI (c) (2C:B4) [13:35:45:294]: MainEngineThread is returning 1602
      === Verbose logging stopped: 16.09.2009 13:35:45 ===

      EPO450-Error.Ini
      [ErrorLog]
      ErrorString=FAILURE: In LaunchAppAndWait while trying to run the following program:
      "C:\PROGRA~1\McAfee\EPOLIC~1\Installer\Core\install.bat"

      Return code: 1
      Error Message: Неверная функция.

      CustomAction: MerMod_RunOrionANTInstaller

      Anybody knows what to do with this problem?